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How do I share a positive diagnosis?

WeHealth Support
  • Updated

 

If you test positive for COVID-19 through a clinic, lab, workplace, or self-administered test, you can share your test results and anonymously notify those who were nearby who may have been exposed to coronavirus.

 

WeHealth Arizona WeHealth Bermuda

If you use WeHealth Arizona, start by tapping this link on your phone https://c.wehealth.org/us-az OR you scan the following QR code using your phone's camera

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If you use WeHealth Bermuda, start by tapping this link on your phone https://c.wehealth.org/bm OR you can scan the following QR code using your phone's camera

QR_code-c.wehealth.org_bm.png

 

OR tap on Tests at the bottom of your screen.

 

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This will take you to Notify others of exposure where you will fill out the following information.

    1. Phone Number of your device 
    2. Date when you got tested
    3. Where did you get tested (select from drop-down)
    4. Date when you first experienced symptoms (Optional - can also select no symptoms)

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Error: You have requested a link too many times. If you have already done a self-report in the last 14 days, you will see an error screen instead of the form.

Error: You have requested a link recently. You can request another link in 29 minutes.

Error: You have requested a code too many times. If you request more than 3 links in 30 days, you will see this error.

 

Tap [Continue]

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  • If you are unable to Continue, you will see one of the following error messages:
    • Error - Number invalid: please enter a valid phone number.
    • Error - Required field missing: please provide all required info.

If there are no errors, you will receive an SMS with a link. Tap on the link to continue. [NOTE: Link expires in 30 minutes]

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The app should relaunch and verify the link and automatically cause the Share Info to Notify Others (iOS) OR Share your random IDs with WeHealth Arizona (Android) screen to appear.

  • The link will expire if too much time has passed since you requested the link. Please start over to request a new link.
  • The link will be invalid if the link was already used or some other unknown error occurred.  Please start over to request a new link to share a recent diagnosis.

Tap on [Share]

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A screen saying Thank You for Helping to Notify Others should appear. This indicates that you have shared your diagnosis successfully! 

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